Tax Matters, El Paso

Q: Do you represent clients before the IRS?

Yes, we provide representation before the IRS when appropriate. We step in to advocate for clients after thoroughly reviewing the underlying records and issues.

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we have guided individuals, families, and business owners through every stage of resolution: assessing where you stand, reviewing prior returns and records, correcting errors, and mapping clear options. We do more than fill forms or haggle over balances—we uncover the full story behind the issue, offer direct, nonjudgmental guidance, and represent clients before the IRS when appropriate. Each solution is tailored to the client’s circumstances, and our support continues after the immediate problem is resolved, drawing on nearly four decades of hands-on tax experience. We focus on clear paths forward tailored to each client's situation.

Contact information

Tax Matters

71 Camille Dr, El Paso, TX 79912, USA

(915) 581-1040

http://www.elpasotaxes.com/

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday 9:00 AM – 5:00 PM

What services does Tax Matters provide?

Tax Matters helps individuals, families, and business owners understand their tax situation, identify available options, and follow a clear path to resolution. Services include preparing forms, negotiating balances, reviewing prior returns and records, correcting issues, and building a tailored strategy.

Who can you help?

We work with individuals, families, and business owners facing complicated tax problems. Our approach adapts to each client’s actual circumstances rather than using a one-size-fits-all program.

How long have you been in business?

Tax Matters has been helping clients since 1988 and draws on nearly four decades of hands-on tax experience. That history informs our careful review and practical strategies.

Do you represent clients before the IRS?

Yes, we provide representation before the IRS when appropriate. We step in to advocate for clients after thoroughly reviewing the underlying records and issues.

What is your approach to resolving tax problems?

We examine the full story behind the tax problem, review prior returns and records, correct what needs correction, and build a strategy around the client’s circumstances. Our guidance is direct and nonjudgmental to help clients regain clarity and control.

Will you continue to help after the immediate issue is resolved?

Yes, support continues after the immediate problem is resolved to ensure the solution holds and to address any follow-up concerns. We aim to provide ongoing clarity and control, not just a short-term fix.

Reviews

Two for the Road - Google user

a year ago

I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!

Seth - Google user

a year ago

I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!

Jose Ruiz - Google user

3 years ago

Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.

joe babenco - Google user

3 years ago

I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.

Guillermo A. Blanco - Google user

3 years ago

Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.